Contact & Support

How to reach a person at MyMOCEC.

DRAFT — revised 28 August 2026. These documents are drafts pending attorney review and are not final legal terms.

Get help

Email Chaos2clarityinc@gmail.com with your account email and a short description of what happened. Support is by email only.
For billing questions, include the date of the charge. We can look up your subscription without needing your card details.
[OWNER TO CONFIRM: legal entity name, business address, and country/state of registration] — a postal contact address will be listed here once confirmed.

Your data

Export a copy of everything on your account from Settings → Export my data.
Delete your account yourself in Settings → Delete account. It permanently removes your account, progress and photos, and cancels an active MOCEC+ subscription with Stripe first so billing stops. If you'd rather we do it, email us from your account email.

Billing help

Settings → Manage Billing opens the Stripe billing portal, where you can change plan, update your card, cancel, and see past invoices. It opens in a new tab.
Cancelling keeps MOCEC+ until the end of the period you have already paid for.

AI disclosure

The MOCEC Coach is AI-generated. When 'Personalized coaching' is on in Settings it also uses a summary of your own account activity; when it is off, only the message you type is sent. It can be wrong. Treat its suggestions as a starting point, not instructions, and never as medical, mental-health, legal or financial advice.